Property managers and owners
See every open request across your portfolio, assign vendors, and keep tenants informed without phone calls or spreadsheets.
Property manager sign inProperty maintenance, managed from one place.
Tenants report repairs from their phone. You assign the right vendor in two taps. Everyone sees the same status, gets updated automatically, and every step is on record.
No card needed. Tenants and vendors join free.
#1042 PlumbingIn progress
Leaking kitchen sink
Maple Court Apartments, unit 4B
- New
- Assigned
- In progress
- Resolved
- Sarah (tenant) reported it 9:14am
- Manager assigned Rivera Plumbing 9:20am
- Rivera Plumbing started work 2:05pm
One platform for everyone involved in a repair
Each person gets a view built for their part of the job, on the device they already carry.
Tenants
Report a problem in under a minute with your unit already filled in, then follow it from reported to fixed.
Tenant sign inVendors
Receive jobs with the address and tenant contact, and update progress from site so nobody has to chase you.
Vendor sign inEverything you need to run maintenance, nothing you don't
Cloud-based property maintenance software that replaces WhatsApp threads, phone calls and paper logs.
Tenant request portal
Tenants submit repairs online with the unit pre-filled, choose how urgent it is and add the details you need.
Vendor assignment
Pick a vendor by trade. They get the job, the address and the tenant's contact straight away.
Status tracking
New, assigned, in progress, resolved, closed. Managers, tenants and vendors all see the same status.
Automatic updates
Email and in-app notifications on every change, so nobody has to ask "any update?" again.
Complete activity log
Every report, assignment, status change and comment is time-stamped and kept with the request.
Portfolio dashboard
Filter every request by property and status. Urgent jobs rise to the top automatically.
Tenant and vendor accounts
Invite people by email. They sign in with a password or Google, at no cost to them.
Priced by unit
Plans grow with the number of units you manage. Upgrade, downgrade or cancel whenever you need.
How it works
Most managers are set up and taking requests the same day.
Add your properties and units
Create each property, then add its units in one go, for example A-1-1, A-1-2, A-1-3.
Invite tenants and vendors
Enter their email. They receive a secure link to set a password or continue with Google.
Tenants report issues
A new request lands on your dashboard and you get an email, marked urgent when it is.
Assign, track, resolve
Assign a vendor, follow progress, and let the tenant confirm the fix before it closes.
What each feature means for your day
FeatureWhat it means for you
Online request submissionRequests arrive complete and in one place instead of scattered across calls and chats.
Automatic notificationsFewer follow-up calls from tenants, and vendors know about jobs the moment they are assigned.
Shared status trackingEveryone works from the same facts, so nothing slips between the office and the vendor.
Time-stamped activity logA clear record for owners, disputes and vendor performance reviews.
Mobile access from any browserManage requests from site, from home or while travelling, with nothing to install.
Per-unit pricingCosts stay proportional to your portfolio as it grows or shrinks.
Cloud-based, and secure by design
No servers to buy, no software to update. Your workspace is available anywhere you have a connection.
Encrypted connections
All traffic runs over HTTPS with strict transport security.
Separate workspaces
Each portfolio's data is kept apart. Tenants and vendors see only the requests that involve them.
Protected sign-in
Rate-limited logins, secure sessions, single-use invite links and optional Google sign-in.
Daily backups
Your data is backed up every day and kept for two weeks.
Built for property managers everywhere
Whether you manage apartments in New York, flats in London, villas in Dubai or condos in Singapore, Keyhold fits the way you work.
Pay in your currency
Plans priced in and more. Your card is charged in the currency you pick.
Your time zone
Every date and time is shown in your workspace's local time, with a 12- or 24-hour clock.
Privacy-first
Designed around the EU and UK GDPR. No ads, no tracking cookies, and your data can be exported at any time.
Works on any phone
Runs in the browser on any device and network, with international phone numbers for tenants and vendors.
Simple pricing by the units you manage
Every plan includes all features, unlimited tenants and unlimited vendors. Start with a 14-day free trial.
Frequently asked questions
What is Keyhold?
Keyhold is cloud-based property maintenance software. Tenants report repairs online, property managers and owners assign vendors and track every request, and everyone is updated automatically by email and in the app.
Do tenants and vendors have to pay?
No. Only the property manager or owner subscribes. Tenants and vendors are invited by email and use Keyhold free.
What counts as a unit?
Any rentable space you track requests for: an apartment, a condo unit, a shop lot or a room. Plans are priced by the total number of units across all your properties.
Can I use Keyhold outside the United States?
Yes. Keyhold works in any country. Each workspace sets its own time zone, prices are available in 0 currencies, phone numbers are stored in international format, and our privacy practices are designed around the EU and UK GDPR.
Do people need to install an app?
No. Keyhold runs in the browser on any phone, tablet or computer. Tenants can add it to their home screen for one-tap access.
How secure is my data?
Every connection is encrypted, each workspace's data is kept separate, tenants and vendors only see requests that involve them, sign-ins are rate-limited and the database is backed up daily.
Can I sign in with Google?
Yes. Managers, tenants and vendors can sign in with a Google account that uses the same email address they were registered or invited with.
Which currencies can I pay in?
Plans are priced in US dollars by default. You can also subscribe in US dollar (USD). Your card is charged in the currency you choose, so there are no conversion surprises.
Can I change or cancel my plan?
Yes, at any time from the Billing page. Plan changes are prorated automatically, and there is no long-term contract.
Stop chasing repairs. Start tracking them.
Set up your first property in minutes. No card needed for the trial.